JULY 15, 2019
(GDPR and CalOPPA Compliant)
ENCORE Medical Education, LLC (referred to in this policy as “ENCORE” or as “we”, “our”, and “us”) maintains educational websites, meeting registration websites; and, organizes and/or licenses content for live educational activities.
If you are an attendee at (either virtually or live) at an Encore educational activity, you are asked to register online, or through a phone app. Encore uses your information for the planning and promotion of live and online educational activities, distribution of Certificates of Attendance or Participation, and delivery of CME credits.
What data do we collect?
As a part of the evaluation form, Encore collects your personal identification information, which may include your name, company or institution affiliation, address, and your email address. If you access our website directly, we may collect other data from you including data regarding your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address.
How do we collect your data?
You provide or initiate the collection of most of the data we collect. We collect data and process data when you voluntarily complete an evaluation or survey, provide feedback or make comments or ask questions through our website or via email, and use or view our website via your browser’s cookies. We may also receive your data indirectly from the company holding a medical education activity you attended. Providing your personal data directly to us is entirely voluntary, and there are no consequences from your failure or refusal to provide your data.
How will we use your data?
Encore collects your data so we can determine who has attended (either virtually or live) medical education activities. We use your data for the purposes of awarding Certificates of Participation and for the certification of continuing medical education credit. We also use your information and feedback to plan and improve future educational activities. We may contact you through your email address to give you more information on current and new educational activities organized or directed by Encore. We may use information obtained through cookies on our website to learn more about your browsing interests. We will not share your data with any other person or company for the purposes of their offering you their products or services.
How do we store your data?
Encore uses reasonable precautions, including appropriate technical, administrative, and physical procedures, designed to protect your personal data from loss, misuse, or alteration. If we contract with other companies to provide us with services, we will require them likewise to use reasonable safeguards to protect your personal data. However, we are not responsible for any breach of security or for the actions of these parties. Due to the design of the internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties. Encore will not transfer your data to anyone outside of the United States other than Encore employees through their use for business purposes of the Encore email server.
We will keep the information you provide to us for a period not exceeding five (5) years. Once this time period has expired, we will delete your data by using technological methods designed to destroy the information permanently.
What are your data protection rights?
Encore wants to be sure you are fully aware of all of your data protection rights. Because the European Union has enacted a regulation known as the GDPR to protect the collection of personal data from persons in the EU, we will give to you and all of those from whom we collect personal data the protections required by the GDPR. Those include:
- The right to access –The right to ask Encore for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification –The right to request that we correct any information you believe to be inaccurate or incomplete.
Under certain conditions, you may be entitled to the following:
- The right to erasure –The right to request that we erase your personal data.
- The right to restrict processing –The right to request that we restrict the processing of your personal data.
- The right to object to processing – The right to object to our processing your personal data.
- The right to data portability – The right to request that we transfer the data we have collected to another organization or directly to you.
How do we get information from you when you browse our website?
How can you manage cookies?
You can set your internet browser not to accept cookies. However, in certain cases some of our website features may not function as a result of your refusing cookies. For further information on cookies, including information on how to disable cookies on your browser, visit allaboutcookies.org.
Encore’s systems and website do not support “Do Not Track” at this time. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.
What about your privacy on other websites you access through Encore’s website?
How do you contact Encore to ask questions or to exercise your data protection rights?
If you have questions or concerns about this policy, or you want to change the data you have provided to us, you may contact us through the information below. If you make a request to exercise one or more of your rights, we have one month from the date we receive it to respond to you.
Here are the ways you may contact us:
By email: firstname.lastname@example.org
In writing via mail or courier: Encore Medical Education, LLC
Fran Grega, President and Data Protection Officer
1967 Cedardale Avenue
Baton Rouge, LA 70808
What if you are a resident of California?
If you are in the European Union, who is the supervisory authority to contact regarding your privacy rights?